How do I configure the phone Norstar Meridian System.? The company where I work has a Meridian Norstar phone. someone new recently started working here, I manage to implement the extension and voice mail for her. But now, if someone calls it does not go to voicemail it keeps ringing constantly, and the screen displays a message for you. even if there is nothing. Is anyone familiar with this phone system.
You need to do from a telephone receptionist or telephone executive.
Dial Function ** CONFIG
Enter your password (default ADMIN)
Added **: **
After entering the password, the first option should be "Terminals & Sets". If you have an overlay program (found in the PDF Installation Guide Norstar), you must place it on the phone that you use to programming.
Press the button for "Show" on the overlay to go into a submenu. This is what I mean when I say "Go" ...
Go Terminals & Sets
Enter the extension number
Enter
Enter building
Enter Fwd no answer
If she says no to Fwd, Push change, and enter 500, which is usually what is used for voice mail (your configuration may vary).
Hit next and you can select the number of rings before it goes to voicemail.
When finished, click on the release and it should update the programming.
Posted on April 22, 2010.